ABOUT MARCO BONI
What is Marco Boni?
Marco Boni is Brazil's number one hairbrush brand, born in São Paulo and now making its way to the U.S. for the first time. With decades of expertise behind every tool, we design brushes that are both high-performing and seriously fun to use. Because your hair deserves the best, and your vanity deserves something beautiful to look at. ✨
Where are Marco Boni brushes made?
All Marco Boni brushes are designed and made in Brazil, bringing decades of Brazilian hair expertise straight to your routine.
Are Marco Boni brushes suitable for all hair types?
Yes! Our collection includes brushes and combs designed for every hair type, from straight to wavy, curly, coily and everything in between. Not sure which one is right for you? Take our hair quiz and we will find your perfect match. 🩷
USING YOUR BRUSH
Can I use my Marco Boni brush on wet hair?
It depends on the brush! Several brushes in our collection are designed for both wet and dry use, including the Free Flex, the Animal Print Brush, the Diamond Paddle Brush and others. Each product page specifies whether the brush is wet and dry friendly, so you can always check there before using it in the shower.
How do I clean my brush?
We recommend removing hair from the bristles after each use to keep your brush performing at its best. For a deeper clean, use a wide tooth comb or a pencil to lift out any buildup, then gently wash the bristles with lukewarm water and a small amount of mild shampoo. Let it air dry bristle-side down and avoid soaking the handle. A clean brush is a happy brush! 🩷
How often should I replace my brush?
With proper care, your Marco Boni brush should last a long time. We recommend checking your bristles periodically. If they start to bend, break or lose their flexibility, it is time for a fresh one. Your hair will thank you for it.
Can I use my brush with heat tools?
Yes, several brushes in our collection work beautifully alongside blow dryers, including the Athena, Spiral Brush, Tortoise Brush and the Essential Collection. For best results, always use a heat protectant on your hair before blow-drying and work in sections for a smooth, polished finish.
SHIPPING
Where do you ship to?
We currently ship within the U.S. and Puerto Rico, including PO Box addresses and U.S. military base locations. We are not accepting international orders at this time.
How much does shipping cost?
Orders over $50 ship free with Standard Ground delivery. Orders under $50 have a flat shipping fee of $7.99. Estimated delivery is 3 to 7 business days.
How long does it take to process my order?
Please allow 1 to 7 business days for your order to be processed. Orders placed after 12pm EST will be considered next business day orders. Processing does not include weekends or holidays.
Can I edit or cancel my order after placing it?
Once an order has been submitted, we are unable to make edits or cancellations. Please double-check your shipping information and order details before completing your purchase.
What happens if my package is lost or stolen?
We are not responsible for lost or stolen packages that have a confirmed delivery to the address provided at checkout. If this happens, please contact the shipping carrier directly with your tracking number and they will be able to assist you with an investigation.
What if my order arrives damaged or with missing items?
We are so sorry if that happens! Please inspect your package as soon as it arrives and contact us at hello@marcoboniusa.com within 10 days with photos of the damage and your order details. We will be happy to make it right as quickly as possible.
RETURNS AND EXCHANGES
What is your return policy?
We offer a 30-day return policy from the date your order is marked as delivered. To be eligible, items must be unused, unopened, and in their original packaging. To start a return, reach out to us at hello@marcoboniusa.com and we will send you a return shipping label along with instructions.
Do you offer refunds?
We do not offer cash refunds. Approved returns receive store credit for the value of the returned item, minus a $5 return label fee. Store credit never expires and can be used on any future purchase on our website.
How long does it take to receive my store credit?
Once we receive and inspect your return, we will notify you of the approval. Store credit is issued within 10 business days. If you have not received it within 15 business days, please reach out to us at hello@marcoboniusa.com and we will look into it right away.
Can I exchange my brush for a different one?
Absolutely! To get your new brush as quickly as possible, simply return the original item and place a new order for the one you want. This way you will not have to wait for the exchange process and your new brush will be on its way sooner. 💛
What items cannot be returned?
We cannot accept returns on items that have been used, opened or are not in their original packaging, as well as sale items and gift cards.